Onyx Reviews
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Onyx Features and Benefits
Onyx Coffee Lab stands out for its sustainable practices and high-quality coffee. Key features include a solar-powered roasting facility, infra-red roasting process, and compostable packaging. The company offers a varied range of blends and single-origin coffees, ensuring fresh, seasonal beans sourced from the best farms.
Benefits include transparent practices, a subscription service with a 5% discount, and worldwide shipping. Onyx Coffee Lab is also known for its award-winning team and customer service, making it a top choice for coffee enthusiasts.
Onyx Pricing
Onyx Coffee Lab offers a variety of pricing options for their products. For subscriptions, customers can choose from 10oz, 2lb, and 5lb packages of fresh, whole bean coffee. Subscriptions can be set to deliver weekly, every 2 weeks, or monthly. The subscription service provides a discount on each bag.
For boxed green coffee, Onyx offers 20lb or 40lb cubes of Guatemalan coffee, shipped via FedEx for $10 per box.
For those interested in volume pricing, Onyx provides a special offering list. This list includes pricing for 1-3 bags and more robust volume pricing options. Access to this list requires filling out a form on their website.
For more detailed pricing information, customers can visit the Onyx Coffee Lab website and explore their offerings.
Payment Method
Onyx Coffee Lab accepts various payment methods for purchases. Customers can use credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, PayPal is available as a payment option. For those who prefer digital wallets, Apple Pay and Google Pay are also accepted.
For subscription services, payments are processed automatically based on the selected frequency. Customers can manage their payment methods through their account settings on the website.
If there are any issues with payment, contacting info@onyxcoffeelab.com for assistance is recommended.
Onyx FAQs
Onyx Alternatives
Top 10 alternatives to onyxcoffee.com:
- Blue Bottle Coffee - Known for its high-quality, freshly roasted beans and unique blends.
- Stumptown Coffee Roasters - Offers a variety of single-origin coffees and blends.
- Counter Culture Coffee - Focuses on sustainability and direct trade relationships.
- Intelligentsia Coffee - Provides a wide range of specialty coffees with a focus on quality.
- Verve Coffee Roasters - Known for its commitment to quality and sustainability.
- La Colombe Coffee Roasters - Offers a variety of blends and single-origin coffees.
- Peet's Coffee - Known for its dark roasts and wide selection of blends.
- Philz Coffee - Specializes in custom blends and personalized coffee experiences.
- Ritual Coffee Roasters - Focuses on high-quality, ethically sourced beans.
- Equator Coffees - Offers a variety of blends and single-origin coffees with a focus on sustainability.
How To Open A Onyx Account?
To open an account on onyxcoffee.com, follow these steps:
- Visit the website and click on the "Account" icon located at the top right corner of the homepage.
- Select "Create Account" from the dropdown menu.
- Fill in the required information, including name, email address, and password.
- Click on the "Create" button to complete the process.
Once the account is created, it will be possible to manage orders, track shipments, and access exclusive offers.
Onyx Return Policy?
Onyx Coffee Lab has several return policies depending on the type of item purchased. For coffee beans, if they arrive and don't match the order, they will be replaced within one week of the purchase date. For tea, chocolate, or honey, replacements are available within two weeks of the original purchase date. Items must be returned in their original condition.
For equipment and merchandise, a 14-day return/exchange period is allowed. Items must be in original condition. Returns should be sent to Onyx Coffee Lab c/o RETURNS, 101 E. Walnut St., Rogers, AR 72756. Include the order number and full name with instructions for exchange or refund. Typical turnaround time for returns/exchanges is about 1-2 weeks once the item is received. For faster turnaround, use an expedited shipping service and email info@onyxcoffeelab.com.
If the original purchase was made with a credit card, the credit card will be credited for the returned items upon receipt and confirmation of their condition. Shipping charges are not refundable. If unable to exchange or repair the item, credit may be issued to OnyxCoffeeLab.com.
Items purchased online may be returned or exchanged by mail or in-store. For a full refund, returns must be made with the original receipt and merchandise must be in its original condition. Returns by mail without a receipt require an order number, name, and address.
If purchased through a retailer, check the store's return policy. Most retailers honor returns and exchanges. If there is a problem, contact info@onyxcoffeelab.com for assistance.
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